Shipping, Deliveries And Collections


Collections:

Orders can be collected at no charge from our stall at the following markets:

- Naomh Olaf market on Fridays from 8.30am to 12.30pm. Address: Naomh Olaf GAA club, Sandyford.

- Honest2Goodness Market on Saturdays from 9am until 3pm. Address: 136a Slaney Close, Dublin Industrial Estate, Glasnevin, Dublin 11 D11V20F.

- Temple Bar food market on Saturdays from 9.30am until 3.30pm. Address: Meeting House Square, Temple Bar, Dublin 2.

Shipping Timeline and Rates:

- Within Ireland:
To minimize shipping costs while offering tracking, we use Nightline for all orders.
The maximum parcel weight we can ship trough the online store is 10kg. If your order is greater in weight, please contact us at sales@properchocolatecompany.com and we will arrange a different shipping method,
Most deliveries are made within 2 business days, but as our supplier can’t guarantee this, neither can we. Please note that Bank Holidays will affect delivery times.
Delivery charges are calculated automatically and displayed at checkout for your review, before the order is confirmed.
Below is an indicative table of the applicable shipping fees. Please note that these can vary from time to time

Shipping Method With/Without Tracking Min/Max Weight Indicative Cost
Nightline - Small Parcel [with tracking] With Tracking 0.0 kg – 1.0 kg €6,50
Nightline - Medium/Large Parcel [with tracking] With Tracking 1.0 kg – 10.0 kg €8,00
Nightline - Free Shipping (Orders greater than €50,00) With Tracking 0.0kg – 10.0 kg Free

 
- International Deliveries:
We currently ship to Canada and the United States. Delivery fees and lead-times vary from country to country, please check the table below for shipping costs and approximate lead-times according to your region. If your country / region is not listed below, please contact us at sales@properchocolatecompany.com and we will arrange custom shipping for you. 


PLEASE NOTE that delivery charges on this website do not include taxes, tariffs and duties where applicable. Customers are liable for all customs charges, tariffs, sales taxes, levies and duties with regards to delivery of their orders.  
 

Destination Country With/Without Tracking Min/Max Weight Indicative Cost
An Post – United States Without Tracking 0.0kg – 1.0kg €15.50
An Post – United States Without Tracking 1.0kg – 2.0kg €22.50
An Post – United States Without Tracking 2.0kg – 3.0kg €40,00
An Post – United States Without Tracking 3.0kg – 4.0kg €60,00
An Post – United States Without Tracking 4.0kg – 5.0kg €70,00

 
Most deliveries to mainland Europe take 3-5 working days, while most deliveries to the US take 5-7 working days. As our shipping suppliers can’t guarantee the delivery leadtime neither can we.


Deliveries:
We generally dispatch orders within 2 business days. Delivery will be made to the address specified by you on the completed order form.  All orders must include a phone number for the recipient. We cannot be held liable for failed deliveries as a result of incorrect or incomplete addresses or phone numbers provided or our courier being unable to contact the recipient directly.